Our team will work to secure a replacement vehicle comparable to yours that meets your daily driving needs.
Your car was just in an accident. It’s at the body shop for repairs that will take weeks. You need a rental car to get to work, take kids to school, and handle daily life. But dealing with State Farm, Geico, or Progressive about rental car coverage feels overwhelming.
Rental car reimbursement processes can be complex, with coverage limits and requirements that may be difficult to navigate. Coverage limits, rental location options, and payment arrangements can vary by policy and situation. You may be without transportation while navigating the coverage process.
Claims Concierge handles your rental car acquisition and ensures your insurance company covers appropriate rental costs throughout your collision repairs.
You just had a car accident. Your vehicle is at the collision center for repairs that will take 2 to 6 weeks. State Farm, Geico, or Progressive says they’ll cover a rental car, but now you’re dealing with:
Rental coverage confusion – What does your insurance actually cover? How long? What size vehicle? Do they pay the rental company directly or do you pay and get reimbursed
Inadequate rental vehicles – Your insurance may initially authorize a compact car when you drive an SUV. We help ensure you get a vehicle that fits your family and daily needs by clarifying your coverage requirements.
Coverage timing questions – Determining when rental coverage ends relative to repair completion can require coordination between the adjuster, body shop, and policyholder to clarify the timeline.
Upfront payment requirements – Many rental companies require you to pay upfront with your credit card, then file for reimbursement from State Farm or Geico. That’s hundreds of dollars out of pocket while you wait.
The rental car process can be complex with many steps and requirements. We help you navigate these complexities to ensure you receive appropriate transportation coverage.
The Problem: State Farm or Geico authorizes a compact car when you drive a 3-row SUV with car seats for three kids.
Our Solution: We document why you need a comparable vehicle and work with your insurer to secure appropriate rental coverage that matches your actual transportation needs in Georgia.
The Problem: Enterprise, Hertz, or Budget requires full payment on your credit card, then you file for reimbursement later.
Our Solution: We coordinate direct billing arrangements between insurance companies and rental agencies whenever possible, or ensure fast reimbursement when upfront payment is required.
The Problem: Your insurance company says rental coverage ended, but your vehicle is still at the body shop waiting on parts or additional repairs.
Our Solution: We facilitate rental coverage extensions by documenting actual repair status with the collision center and coordinating continued coverage with State Farm, Geico, or your carrier.
The Problem: Your insurance policy language about rental reimbursement is confusing. You’re not sure what’s covered, for how long, or what limits apply.
Our Solution: We review your Georgia auto insurance policy, explain your rental coverage in plain English, and ensure you receive every dollar of rental reimbursement you’re entitled to.
Claims Concierge handles everything about rental car acquisition after your accident.
We review your insurance policy to understand exactly what rental coverage you have and for how long.
We handle all insurance company We handle all communications with insurance adjusters about rental authorization, coverage limits, and approved rental locations.
We ensure you get a comparable vehicle to what you were driving, not a downgrade. If you had an SUV, you get an SUV.
We track your collision repair progress and ensure rental coverage continues as long as your vehicle is actually being repaired.
When repairs take longer than expected, we coordinate rental coverage extensions with State Farm, Geico, or your carrier.
We coordinate payment between insurance companies and rental car companies so you're not caught in the middle.
Claims Concierge helps ensure rental authorizations align with your specific vehicle needs and policy coverage.
Complete rental car support. No complicated insurance communications to manage.
We have answers
Most clients have rental vehicles within 24 to 48 hours of contacting Claims Concierge. We expedite insurance authorization and rental coordination so you’re not without transportation longer than necessary.
We review your auto insurance policy to verify whether you have rental reimbursement coverage. If you don’t have rental coverage through your own policy, we pursue rental costs through the at-fault driver’s liability insurance.
You’re entitled to a rental vehicle comparable to what you were driving. If you had an SUV, you should get an SUV rental. Initial vehicle authorizations may need adjustment to match your specific needs.
We work with insurers to arrange appropriate comparable rental vehicles that match your actual transportation needs.
We negotiate rental coverage extensions when collision repairs exceed initial time estimates due to parts delays, additional damage discovered during repairs, or body shop scheduling delays.
Claims Concierge documents why repairs are delayed and coordinates continued rental coverage with your carrier.
Being without a vehicle after a car accident affects every aspect of your life. Work, family, recovery, daily necessities—all become harder when you’re navigating rental car coverage details with State Farm, Geico, or Progressive. Your policy provides transportation coverage while your vehicle is being repaired. We help make the process straightforward for accessing the rental coverage included in your policy.
Claims Concierge handles the entire rental car process so you have reliable transportation immediately after your accident. We handle the insurance coordination and communications while you focus on recovery and getting back to normal life.
No upfront cost for our rental car assistance. We’re compensated through your overall property damage claim recovery.
Call (404) 738-5301 if you have questions about rental car coverage after your accident.
