Already in our partner network? Use this form to refer a customer and we’ll reach out to them within 24 hours.
Not a partner yet? Fill out the same form and we’ll get you set up first.
Your customer’s information is used only to initiate the property damage claim process. We introduce ourselves as your shop’s partner on the first call and handle everything from there.
We call your customer, introduce ourselves as your shop’s partner, and walk them through the claim process in plain language. We let them know what they’re entitled to and what we’re going to do about it. You don’t need to prep them before we call.
We review the claim, identify every benefit your customer is eligible for, and get the insurance side moving. If there’s a diminished value or GAP opportunity, we’ll identify it here and take it forward.
Adjuster communications, rental coordination, settlement negotiation. All of it. You focus on the repair. We focus on the claim. Your customer gets taken care of on both fronts.
When a customer comes in with accident damage, refer them to us for claim support. We handle all the insurance coordination so your team can focus on the repair.
Your customer leaves knowing you didn’t just fix their car. You made sure they didn’t get shortchanged by their insurance company either. That’s the kind of thing that drives Google reviews and repeat business.
When you have a totaled vehicle or a customer who may have a diminished value claim, refer it out to us. We do the work, recover the money, and you earn a fee on what we recover.
Cars that can’t be fixed can still generate income for your shop.
No. You can submit a referral today using the form above and we’ll take it from there. If you want to formalize the partnership after that, great. If you just want to try it on one customer first, that works too.
Just let them know that someone from Claims Concierge will be calling to help with the insurance side of their claim. That’s all the setup they need. We handle the introduction from there and make sure your customer knows you set this up for them.
They bring it to us, not back to your shop. We’re the ones who took on the claim, so we’re the ones accountable for the outcome. If something goes wrong on the claim side, your customer knows to call us directly. Your shop’s reputation stays separate from the claims process. We’ve seen what happens when that accountability is unclear and we built our process specifically to protect the referring partner.
Refer it anyway. A totaled vehicle is one of the best referral opportunities because it may involve a GAP claim, a total loss dispute, or a diminished value situation that was overlooked. You can still earn a referral fee on the outcome even if the car never comes back to your bay.
We keep you updated on the outcome of every referral you send our way. You’ll know when your customer was contacted, when the claim resolved, and what they recovered. You’re never left wondering what happened to a customer you sent us.
None. There’s no fee to join the partner network, no cost to refer a customer, and no overhead on your end. We only get paid when we recover money for your customer. If we can’t get them more, our services are free to them too.
Fill out the referral form and we’ll reach out to your customer within 24 hours. If you have questions before you submit, we’re easy to reach.
